Privacy Policy

Last updated: October 2, 2026

Who We Are

CC Garage Door (“we,” “us,” “our”) sells, installs, services and repairs garage doors, openers and retractable screens from our shop at 13032 Commercial St, Aviston, IL 62216. This policy covers this website and the information we handle when you contact us, request an estimate, or become a customer. Questions go to office@ccgaragedoor.com or (618) 352-2363.

Information You Give Us

• Contact and estimate requests: your name, phone number, email address, the service you're asking about, and anything you write in the message box. The form delivers that to our office by email.
• Calls and emails: whatever you tell us, including the address where the work would be done and details about your door or opener.
• Customers: the job address, the products and work you approve, invoices and payment records. We don't store full card numbers; our payment processor handles those under its own policy.
• Reviews: if you post a review on Google or Facebook, it's public under that platform's terms, and we may display it here as you wrote it.

This list covers the common cases, not every one. If you give us information another way, for example through a social media message, a review platform, or a lead form on an advertising platform, we handle it under this policy too.

Information Collected Automatically

When you visit, our hosting provider and the analytics, advertising and other tools we use collect standard technical data: your IP address, browser and device type, the pages you view, the site that referred you, your approximate location based on your IP address, and the date and time. Our contact form also records the IP address of each submission so we can block spam and abuse. Our server logs also record the IP address and basic request details of each visit for security and troubleshooting. Calls to the numbers on this site or in our ads may be routed through call-tracking numbers and may be recorded, with notice, where the law allows.

Cookies, Analytics and Advertising

We use tag management, analytics and advertising tools on this site. Today that includes:

• Google Tag Manager, which loads the tools below.
• Google Analytics, to see how visitors use the site: which pages, for how long, and how you got here.
• Google Ads conversion tracking and remarketing, to measure whether our ads work and to show our ads to people who've visited this site.
• Meta Pixel (Facebook and Instagram), for the same two purposes on Meta's platforms.

We may add or change tools at any time, including other analytics providers, advertising and social platforms such as X, LinkedIn, TikTok, Pinterest and YouTube, call tracking, chat, scheduling and review tools. The examples here describe the kinds of tools we use, not a complete list, and we don't update this page every time a tool changes.

These tools set cookies and similar identifiers in your browser and send data about your visit to Google and Meta, which use it under their own privacy policies. You can limit this:

• Block or clear cookies in your browser settings.
• Google: adjust ad personalization at google.com/ads/preferences and install the Google Analytics opt-out browser add-on.
• Meta: use Ad preferences in your Facebook or Instagram settings.
• Industry opt-outs: optout.aboutads.info and thenai.org/how-to-opt-out.

Our Google reviews are loaded on our server, not in your browser. The map on our contact and location pages is an embedded Google Map, which may set Google cookies when it loads.

How We Use Information

• To answer you and give you an estimate.
• To schedule, perform, invoice and support the work you hire us for, including warranty claims with the manufacturer.
• To keep business records and meet tax, accounting and legal obligations.
• To run, secure and improve this website.
• To measure our advertising and to show you our ads on other sites and apps after you've visited this one.
• To send you messages about your service, and, if you've agreed to them, occasional offers from us. You can opt out at any time.

Calls and Email

If you give us your phone number or email address, we may call or email you about your request, your estimate or your appointment. We don't share your contact details with anyone for their marketing.

Who We Share Information With

We don't sell your personal information, and we don't share it with other companies for their own marketing. We share it only:

• With service providers who work for us: website hosting, email delivery, payment processing, scheduling and accounting software, and the analytics and advertising platforms described above, and the social and advertising platforms where we run ads. They can use it only to provide their service to us; the advertising platforms also use it as their own policies describe.
• With door, opener and screen manufacturers when needed to register or process a warranty.
• When the law requires it, to protect our rights or someone's safety, or to respond to a lawful request.
• If our business is sold or merged, with the new owner, under this policy.

How Long We Keep It

Inquiries that don't turn into work: as long as reasonably needed to respond and follow up. Customer records: as long as needed for warranties, service history, and tax and legal requirements. Analytics and advertising data: according to the retention settings of those platforms.

Security

We use reasonable measures to protect information, including encrypted connections, limited access, and rate limiting on our forms. No website or email is completely secure, so please don't send card numbers or other sensitive details through the contact form.

Your Choices

• To ask what we have about you, correct it, or have it deleted, email office@ccgaragedoor.com or call (618) 352-2363. We'll confirm it's you and respond within a reasonable time, keeping only what the law requires us to keep.
• Marketing email: use the unsubscribe link, or ask us.
• Cookies and ads: see the section above.

Residents of some states have additional privacy rights under state law. We'll honor any request the law requires.

Children

This site is for adults. We don't knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.

Links to Other Sites

Manufacturer sites, design tools, Google and Facebook have their own policies. We aren't responsible for them.

Changes to This Policy

We'll post updates here and change the date at the top. Continued use of the site after a change means you accept it.

Contact Us

CC Garage Door, 13032 Commercial St, Aviston, IL 62216. (618) 352-2363, Mon-Fri 7:00 AM - 4:00 PM. office@ccgaragedoor.com.